Global IT support, anywhere, anytime
Comprehensive IT support from PTS Managed services fully supports the Client’s global workforce, anywhere, anytime.
• Objective advice and IT Support
• 24/7 global IT support
• Infrastructure as a Service
• Full support for 90 staff
“Being able to have access to support, wherever we are, and in whatever time-zone we are in, has really helped staff in making sure that they’ve got the support they need to service their clients.”
— Suki Reilley, CEO | MovePlan
The bespoke service means the Client’s team can call from any location in the world and expect to speak to a friendly technician on the PTS Service Desk for assistance. PTS Managed Services has since received outstanding reviews from the Client’s employees regarding the level of response and service experienced. The Client’s IT staff are now able to focus on other important projects and strategic objectives.